A successful company cannot thrive without a sophisticated quality management that is followed every single day. In order to comprehensively communicate this concept, TB&C has defined a quality policy with important cornerstones:
- Customer focus
- Leadership (achieving quality-related goals through leadership)
- Inclusion of our employees and customers
- Process orientation (processes)
- System orientation (organization)
- Continuous improvement
- Factual approach (assessment of this approach through audits)
- Longer-term relationships with suppliers
The quality management system of TB&C is certified in accordance with IATF 16949:2018 as well as ISO 9001:2008.
The goal of the quality assurance system of TB&C is the production of hybrid components with supreme quality. The use of high-tech cameras is one of the ways in which we monitor our production. Statistical process monitoring, approval measurements using 3D measuring systems as well as functionality and endurance tests ensure seamless quality assurance.
The following are among the ways in which we maintain quality control:
3D measuring machine (incl. free-form surface measuring)
Tensile testing machine (Zwick)
Layer thickness measuring device
Optical measuring technology (measuring microscope)
SPC inspection stations
TESA Micro-Hite (vertical length measuring machine)
Use of expert service providers for further analyses
A CAQ system (QSYS®) was introduced in 2011 to support our operational quality assurance and quality management. This system ensures the consistent implementation of QM-related process steps from planning to documentation and process monitoring. Regular internal and external product and process trainings expand and enhance the knowledge of our employees.
TB&C views environmental protection as a key aspect of corporate responsibility. We feel that it is our duty to make environmental protection a major part of our corporate policy, and to implement concrete environmental goals and codes of conduct in all relevant areas.
We view environmental protection as a continuous improvement process which can be controlled by means of an environmental management system in accordance with DIN EN ISO 14001:2009-11.
The most important pillars of our environmental approach are as follows:
Improving our environmental performance
Transparency when dealing with authorities
Prevention takes precedence over remedy
A comprehensive supplier management is crucial for a successful company. That is why TB&C has established a supplier policy that defines supplier standard and goals and is geared toward long-term relationships with suppliers.
You can find all relevant information in our current conditions of purchase: Conditions of purchase of the TB&C Group GmbH as at 2015
The quality and environmental management systems encompass all parts of TB&C and, due to their importance, independent quality officers (QMO/EMO) have been put in charge of them.
The quality management system of TB&C is certified in accordance with IATF 16949:2016 as well as ISO 9001:2015. The environmental management system is certified in accordance with DIN EN ISO 14001:2015-11
Both management systems are subject to continuous further development in order to guarantee the greatest possible safety for our customers and internal processes.
You can download the principles of the TB&C quality policy as well as the certificates from accredited certification bodies as PDF files below: